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Free next day delivery on orders above $50!
Free next day delivery on orders above $50!

Shipping Policy

Delivery Schedule

  • For any order confirmed before 4pm, it will be scheduled for next working day delivery between 9am to 10pm.
  • For any order confirmed after 4pm, it will be scheduled for the day after the next working day.

Delivery Charges

  • For Nett Purchase** of $50 and above:
    • Free - Next Working Day Delivery between 9 am to 10 pm
    • S$3 - Next Working Day Time Slot Delivery:

      • (A) 9.00am to 12.00pm;
      • (B) 12.00pm to 3.00pm;
      • (C) 3.00pm to 6.00pm; or
      • (D) 6.00pm to 10.00pm.
  • For Nett Purchase** less than $50
    • S$5 - Next Working Day Delivery between 9 am to 10 pm
    • S$8 - Next Working Day Time Slot Delivery:

      • (A) 9.00am to 12.00pm;
      • (B) 12.00pm to 3.00pm;
      • (C) 3.00pm to 6.00pm; or
      • (D) 6.00pm to 10.00pm.
** Nett Purchases means nett price before GST and after all discounts, voucher, and promotions. nett total after all discount and promotion. There is no delivery on Sundays and Singapore Public Holidays. During sales periods and force majeure events, such as extreme weather conditions, deliveries may take a little longer.
 
 
Free Re-delivery Attempt: 2 times but not within the same day.
If the 2 attempts of re-delivery fail, the following delivery charges apply:
S$5 - Next Working Day Delivery between 9 am to 10 pm

S$8 - Next Working Day Time Slot Delivery:

(A) 9.00am to 12.00pm;
(B) 12.00pm to 3.00pm;
(C) 3.00pm to 6.00pm; or
(D) 6.00pm to 10.00pm.
International Delivery
International delivery is currently not available.
 
Hotel Delivery
We can deliver to hotels. However, delivery will only be made to the Hotel Reception or Concierge. You are required to check with the Hotel Reception or Concierge on accepting delivery for your order.
 
No-Delivery Zone
TOOTTOOT.com aims to provide the best delivery services where possible. Currently, we do not deliver to Post Office Box, Parcel Locker, Pick Locker, or Drop Off Point.
International delivery is currently not available.
We are unable to make deliveries to a few Restricted Areas and Restricted Postal Codes in Singapore. The details are listed at the end of this document.
 
How do I track my orders?
Once your order status is confirmed, tracking details will be sent to you via WhatsApp or SMS.
 
Will I be notified of the delivery date?
Our delivery will be in the next working day in general. On the day of delivery, the courier will notify the customer via WhatsApp or SMS on the delivery.
If there is for some reasons such as running out of stock, we will notify you via WhatsApp or SMS.
 
If there is no one to receive it, will you just leave it at the door/guardhouse?
The customer will have to make arrangements with the security guard beforehand and inform them to accept the parcel on your behalf. If he security guard refuses to accept the parcel, this will be considered a 1 failed attempt delivery. We allow 2 failed attempt deliveries without charges.

 
Non-Delivery Zone – RESTRICTED AREA
Airline Road
Airport Cargo Road
Alps Avenue
Brani Terminal Avenue
Changi Airport (only areas with restricted access)
Jurong Island
Kusu Island
Pulau Damar Laut
Pulau Busing
Pulau Tekong
Pulau Sakeng
Pulau Sebarok
Pulau Ubin
Rifle Range
Seletar Aerospace
St John Island
Turn Club Avenue
West Camp Road
 
Non-Delivery Zone – RESTRICTED POSTAL CODES
099958 Resort World at Sentosa
109679 Resort World at Sentosa (Office)
109680 Defence Technology Tower A
109681 Central Manpower Base (CMPB)
109682 Defence Technology Tower B
117386 6 Defence Technology Tower B
117536 1, Pulau Ular
117605 Power Grid
117630 Stockport Road
118326 Tanjong Berlayer Camp
129817 Clementi Camp
139302 Ayer Raja Camp
149051 Special Operation Command
149373 Queenstown Remand Centre
178880 Parliament House
248843 3 Tanglin Camp
367833 Mount Vernon Camp
397970 Guillemard Camp
417902 Kaki Bukit Prison School
465556 Bedok Reformative Training Center
478937 Singapore Prisons Quarters
498760 Changi Exhibition Centre (Airbase)
498761 Changi Exhibition Centre (Airbase)
498819 Changi Naval Base
498834 Tanah Merah Prison
499611 8 Changi North Way (ST Aerospace)
506969 Changi Prison Complex Cluster B
507087 Selarang Camp
507093 Changi Camp
507709 Changi Prison Complex Cluster A
508487 Hendon Camp
509863 Changi Airbase
509927 Trend Engine Overhaul Complex
509928 SIA Engine Test Centre
509932 Trend Engine Overhaul Complex
528765 21 Tampines North Drive 2 (Colde Storage Fulfillment Centre)
534257 Paya Lebar Airbase
567754 Amoy Quee Camp
578775 601, Island Club Road
596302 Maju Camp
596472 Police KNIS Traning Camp
609412 2 Vobak Building
619110 Jurong Port
619523 ST Kinetics
628054 29, Tanjong Kling
628398 Tuas Naval Base
628439 Tanjong Gul Camp
629122 Jurong Shipyard
629351 50, Gul Road
629353 Keppel Shipyard (Gul)
629853 21 Benoi Sector #05-03 (Amazon Fulfillment Center)
629888 Keppel Shipyard
637559 Pasir Laba Camp
637607 Tuas Power Station
638357 Jurong Camp I
638361 Jurong Camp II
638364 SAFTI Military Institute
638501 ST Marine
638709 15, Tuas Crescent
638717 23, Tuas Crescent
667988 Bukit Gombak Camp
669638 Hillview Camp
669642 Gombak Base HQ
669644 Gombak Base
669645 Ministry of Defence
669646 Bukit Panjang Camp
688248 Kranji Camp III
688253 Police Dog (K9) Unit
688255 Mowbray Camp
688256 Kranji Camp II
688257 Kranji Camp
688793 Stagmont Camp
689953 Keat Hong Camp II
689954 Keat Hong Camp
698956 Tengah Air Base
708972 Murai Camp
708976 Lim Chu Kang Camp II
718919 Sungei Gedong Camp
729753 Mandai Camp
729754 Mandai Camp II
729756 Mandai Hill Camp
738103 Woodland Check Point
738203 Woodland Check Point
738406 60 Woodlands Industrial Park D
738700 Woodland Check Point
757618 Sembawang Camp
757752 Sembawang Airbase
757753 Chong Pang Camp
757758 Dieppe Barracks
758103 Senoko Power Station
759907 Senoko Incineration Plant
759956 Sembawang Shipyard
759957 Sembawang Prison
759945 Admiralty West Prison
759956 Sembawang Wharf
769194 4 Lorong Chencharu
778900 Nee Soon Camp (Leo North)
797792 Seletar Airport Passenger Terminal
778895 Nee Soon Camp
779914 Nee Soon Camp (SCDF)
797809 Seletar Airport
818948 11, West Perimeter Road
819116 1, North Perimeter Road
819117 20, North Perimeter Road
819118 21, North Perimeter Road
819658 8 Changi International Airport Services
819659 SATS Inflight Catering Centre 1
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